Steven Covey wrote The 7 Habits of Highly Effective People and we all know he is the pin-up boy for effectiveness. Colleagues, managers and peers love to quote frequently from his book. I’ve read it and it makes a lot of sense. But what I’ve found is that in workplaces in particular (the ones I’ve worked in anyway),  Highly Effective People are often the exception rather than the rule. What is a more common occurrence is having to deal with Highly Useless People or HUPs. You know the ones I mean, and they come with a number of frustrations, particularly